If the provisions any federal, provincial, state or local laws establish higher or other standards for the protection of Personal Information, those laws will take precedence.
We recognize the importance of safeguarding the confidentiality of Personal Information from loss, misuse, or alteration. Accordingly, we employ commercially reasonable administrative, technical, and physical safeguards to protect Personal Information from unauthorized access, disclosure, and use. Even with these safeguards, no data transmission over the Internet or other network can be guaranteed 100% secure. As a result, while we strive to protect information transmitted on or through our Websites, your transmission is at your own risk.
Personal Information that we collect
100% Safety collects information that personally identifies or relates to you (“Personal Information”) which may include the following:
- Personal identification and contact information: name, address, phone numbers, fax numbers, email address, company name and other information relating to your identity that you choose to submit to us;
- Commercial information: if you use our services, request quotes for products through our Website or otherwise make use of our Website, we may request further information, including but not limited to technical specifications, financial information, credit card information (see Credit Card Information below), and other business related information;
- Geographical location information: information relating to your geographical location or location for proposed services;
- Audio or visual information: information including call recordings, messages and other electronic communications, pictures or videos you upload or send to us, and testimonials; and,
- Other information that you voluntarily submit using the Websites.
The Personal Information we collect will vary depending on how you use the Websites and our relationship with you. We may require this information to properly serve you or to improve our service to you.
We also automatically collect aggregate and other information in connection with the use of our Websites. This information may include the type of web browser you use, the type of device you use, your operating system and version, the pages you view, the frequency and duration of visits, the date and time of visits, and other such information. If the data we automatically collect is capable of being associated with you, directly or indirectly, we treat it as Personal Information. If this information is not capable of being individually associated with you, we treat it as data on usage of our Websites.
100% Safety may use the following types of cookies:
- Session Cookies, which track your information as you move within the Websites and which are typically deleted once you close your browser. These cookies help us deliver a personalized experience when you review our services online;
- Persistent Cookies, which reside on your computer and allow us to personalize your experience from visit to visit of our Websites. These cookies may allow us to remember your preferences;
- Analytics Cookies, which help us analyze how our Websites is working and who is using our Websites; and
- Advertising Cookies, which are used to learn about you and advertise products or services that might interest you.
We also use web beacon technology that enables us to track certain characteristics of a user’s visit to the Websites. This helps us to manage our Websites by providing us with information as to the effectiveness of content, and how visitors arrive, depart and engage with the Websites. The technology usually involves either (1) “tracking pixels” (executable code embedded in a web page to track usage activity including pages viewed, and when and how long they are viewed), and (2) “clear gifs.” (tiny graphics with unique identifiers embedded in web pages or email messages that track whether or not a user has viewed a particular web page or email message). This user activity information may be associated with additional information about a user’s website session and Personal Information (if provided by the user).
Emails that you receive from us may include web beacons that enable us to recognize when you opened an email or clicked on certain links, this information is used to evaluate and improve our communications to users.
Social Media, Links and Third Parties
Our Websites include social media features, which may collect information about your IP address and the pages you visit on our Websites as well as other Personal Information. A cookie may be set to ensure that such features properly function. Any interactions with such features are governed by the privacy policies of the companies that provide them.
The Websites may contain links to third party websites (including social media platforms as noted above). Please be aware that if you access these links, you will be leaving our Websites. We encourage users to read the privacy policies of those sites, as we are not responsible for their content, links, or privacy procedures.
Also, certain third parties may collect Personal Information and/or information on usage from users of our Websites through automatic information collection tools such as cookies and tracking pixels. The collection, use, and disclosure of Personal Information and/or information on usage by these third parties is governed by their privacy policies.
Use and Sharing of Your Personal Information
We use Personal Information for the following business purposes, including but not limited to:
- Providing you with access to and/or use of our Website and services;
- delivering the information, products, or services you request;
- communicating with you about products, services, projects, your account, and warranty and safety information;
- generally carrying out business activities, including (i) product, service and Website improvement, (ii) surveys, research and data analysis, and (iii) other normal business activities;
- marketing our products and services;
- operating information security and anti-fraud programs; and
- responding to governmental or other legal requests.
We may transfer Personal Information to third party service providers that assist us with carrying out these purposes.
100% Safety reserves the right to transfer Personal Information in the event that we merge with or are acquired by a third party. We also may disclose your Personal Information for any other purpose permitted by law or to which you consent.
Use by Service Providers
We may provide your Personal Information to third parties who require it to provide services to us or to you on our behalf such as IT and system administration, hosting, data analysis, providing information technology infrastructure and software platforms, email delivery, auditing, and other similar services.
We require that service providers use Personal Information that we provide to them only as specified by us, and they are expected to use reasonable security measures to protect your Personal Information.
If you provide a testimonial, we may post it publicly on the Website or in other advertising material. By providing a testimonial, you give us permission to use it in any manner and for any purpose, including in marketing and advertising communications.
We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may send you promotional email, products and services email, or email about your use of the Website. We may receive a confirmation when you open an email from us. We use this confirmation to improve the Website and our services. When you receive e-mail from us, you can opt out of receiving further e-mails by following the included instructions contained therein to unsubscribe
Credit Card Information
As a condition of receiving 100% Safety products or services, we may require you to pay in advance by credit card or debit card. By providing credit card or debit card information to 100% Safety (“Card Payment Information”), you are expressly agreeing that we are authorized to keep such Card Payment Information on file and charge you the fees, charges, or other amounts owing for the products or services provided to you by 100% Safety. When you provide Card Payment Information, our system will attempt to verify the information you entered. We do this by processing an authorization hold, which is a standard practice. We do not charge you in connection with this authorization hold.
Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate (i) to respond to legal requests (including court orders, investigative demands, and subpoenas), (ii) to protect the safety, property, or rights of ourselves, consumers, or any other third party, (iii) to prevent or stop any illegal, unethical, or legally actionable activity, (iv) or to comply with law.
For Canadian residents, Personal Information about you may be stored or processed in or outside Canada. The information will be protected with appropriate safeguards and comparable levels of protection as required by the laws of Canada and of any province or territory of origin, but may be subject to the laws of the jurisdiction where it is held in addition to being subject to the laws of Canada and the applicable laws of any province or territory of origin.
How Long will 100% Safety Retain my Personal Information?
100% Safety will only retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected unless we are required to retain the Personal Information in order to meet our legal and regulatory requirements. In all cases, after the expiry of applicable retention periods, information that is no longer required will be securely deleted.
Your Choice/Updating Your Information
You can always opt not to disclose Personal Information even though it may be needed to take advantage of or to register for certain features of the Website, our products or services. You are able to add to or update information on certain website pages as shown on those pages. When you update information, however, we often maintain a copy of the unrevised information in our records. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.
Questions or Concerns
If you have any questions or concerns regarding privacy on our Websites or would otherwise like to exercise any of your rights in respect of your personal information, please contact us at [insert applicable contact email address].